Four Seasons Hotel Seoul

Excellent hotel

Excellent location, good service. Easy access to the main touristic attractions

I would like to take a moment to express my appreciation for the consistently warm and welcoming atmosphere I experience each time I visit your hotel. The staff, in particular, has always made a positive impression, offering an exceptional level of service that truly enhances my stay. However, I would like to bring to attention a concern that I encountered during my most recent visit. While the majority of the team exhibits exemplary professionalism and courtesy, I did notice that a few individuals seemed to approach their roles with a sense of authority that bordered on rigidity. It appeared that, at times, their position was interpreted as a form of power or entitlement rather than a service-oriented responsibility. As a guest, I believe that the true role of a hotelier is to serve and assist, regardless of one's title or position. The spirit of hospitality, in my view, lies in creating an environment where guests feel valued and respected, without the presence of any sense of hierarchy or authority overshadowing the experience.

The staffs speak good English. The location is very close to 景福宮。

Over priced! Not worth the reputations!

Best staying experience in Seoul ever over 50+ hotels in the city. Cozy environment, core location nx to Guanghwamun. Local supermarket opposite to hotel front door. All you need from FS concierge to travel through the city.